Remote Admin,
Done Right.
We offer a complete package which can manage your entire administrative workload. Appreciating that each practice has it’s own needs, we offer a range of services that you choose when to deploy.
Administrative work continues to grow in volume, year on year.
As a result, it takes significantly more clinical time for practices to engage in clinical workflow. This markedly reduces clinician availability for patient-facing activity.
As well as increased workload newer roles via ARRS funding have led to workforce members not used to working in Primary Care. The supervision of these clinicians, and actioning their lab results or medications can cause further strain on the senior clinicians.
Allow us to lighten the load
Dr Valeed Ghafoor, Medical Director
GP , Emergency and Acute Medicine
What services can we offer?
Lab Reports
Our team comprehensively covers pathology results, whether these are lab reports, scan reports, swab results, virology, urine and sputum cultures, or any other appropriate investigation.
Each result is met with the most appropriate action required, the threshold for these actions being driven by comprehensive protocols.
Common examples include prescribing for positive cultures and deficiencies.
We communicate each action to the practice via tasks and/or to the patient via messaging software depending on your preferences.
Documents, Fit Notes, Reports
This involves coding diagnoses into the clinical records, acting on any recommendations such as amending prescriptions, organising blood tests and follow-up, making referrals, and anything else which may be clinically relevant.
We follow comprehensive protocols on how each document is processed.
We are also able to support the issuing of fit notes and the review of documents such as complaints and coroners reports.
Medication Requests
Acute prescriptions, medications with queries and repeat prescriptions are part and parcel of what we offer.
Again, these are actioned in accordance with comprehensive protocols.
Common discussion points are processing requests for medication which require blood monitoring, actioning urgent medication requests, and dealing with requests from patients who are requesting medications in excess i.e. Salbutamol inhalers.
Practice and Primary Care Network Secure
Secure your ARRS funding for 24/25
Dr Amanda Doyle, NHS England Head of Primary Care told Pulse:
‘The funding for the additional roles scheme will be rolled forward, it will be recurrent, there is absolutely no risk to PCNs.
‘They should recruit using that funding this year. And they will have the money, it will come in future years for them to pay their staff.
‘There’s no concern at all that money will suddenly be withdrawn and that practices will be left with responsibilities.’
We have created a product to align with this specific need. PCN's will be able to secure their funding. At the same time supporting their practice's to secure their future through effective clinical workflow support.
Secure allows you to purchase credits towards workflow capacity.
Each credit can be used towards a range of services, each delivering a fixed amount of of work.
Testimonials
Stephanie Mccullouch
Primary Care Network Manager (Blackpool)
“We have found this invaluable as a service. They have provided pharmacist and medication prescribing to our practices which has massively helped our prescribing burden as a network. Our clinicians are very happy to have you onboard and we hope to use them longterm as network support.”
Elizabeth Thomson
Assistant Practice Manager (Bristol)
“Valeed has been a valuable and responsive member of our team. He kept an organised record of workload each day which helped us to keep track of current demand and estimate future demand. I have been particularly impressed at how welcoming Valeed is to feedback - he will always take on board any comments, asking clarifying questions where necessary. We have very much appreciated having Valeed as a remote GP and would recommend him to any practice to help manage GPs administrative workload.”